Schedules

The park is open daily from 8:30 a.m. to 5:30 p.m. We ask that you leave by 5:30 p.m. at the latest.
Burials take place from 9:00 a.m. to 5:00 p.m. and are scheduled with at least two hours between services.
The administrative offices are open from 8:30 a.m. to 2:00 p.m. and from 3:00 p.m. to 5:30 p.m.

Coexistence

We ask that you walk on the paths and in the gardens and avoid stepping on the gravestones. If any damage occurs, the person responsible will be required to cover the cost.

Keep your voice down and respect ongoing ceremonies.

Access is not permitted to persons in an inappropriate state.

Children under the age of 13 must always be accompanied by an adult.

Animals are not permitted.

Street vending is not permitted within the park.

Sound and furniture

No musical groups, loudspeakers, or amplifiers are allowed without written permission from the administration.

The direct installation of tarpaulins, awnings, or chairs is not permitted. If you need them, request the service from the administration and cover the corresponding cost before they are installed.

Vehicles

Stop your vehicle when you see a wedding procession. The maximum speed is 6 mph.

Do not park in gardens, areas with red trim, or where you obstruct the passageway. Use the general parking lot.

On busy days, follow the instructions of the staff.

Gravestones and accessories

The placement and engraving of tombstones or plaques must be requested from the administration by the owner or their representative.

Only one 40 × 60 cm gravestone is permitted per plot, placed horizontally and lengthwise.

The engraving includes name and dates; it can include an epitaph and up to two vases (max. 15 cm in diameter × 25 cm in height).

Epitaphs that are contrary to morality and good customs are not permitted.

Do not place objects or monuments on the grave or outside the perimeter of the headstone; they will be removed. Examples of items not permitted: overlapping crosses, flower boxes, picture frames.

The standard dimensions of the pit are 2.50 × 1.20 m (special products are governed by their technical specifications).

Do not remove objects from the cemetery without permission from the administration.

Services and ceremonies

The company offers graves, niches, flowers, marblework, and accessories, as well as memorial services or masses in the chapel or at the graveside with a minister designated by the family.
The price list is available at our offices.
Niches, ossuaries, and family gardens are governed by these same rules.

Burials

To bury the body, submit the corresponding legal documentation.

All burials are carried out with the coffin placed horizontally.

It is necessary to be up to date with maintenance and gardening fees.

Exhumations 2026

The Valle de los Ángeles Funeral Home announces that this year's exhumations will take place from March 23 to 27, 2026.

Those who have purchased or intend to schedule an exhumation or exhumation-cremation service should take the following into account:

1. They must go to the funeral home's Hospitality offices, located at 31 Oriente #1212, Col. Ladrillera de Benítez, by February 20, 2026, to generate the corresponding Service Order (SO) and schedule the date of the exhumation.
2. In cases of exhumation-cremation, the cremation time will be assigned at the end of the exhumation at the Valle de los Ángeles Funeral Park, depending on availability at the funeral home, as priority will be given to the services of families who are mourning their loved ones.

Documentation required to schedule a Service Order (S.O.):

• Death certificate
• Title of the lot contract
• Exhumation or cremation contract (duly settled)
• Official identification (INE) of the account holder with a copy of both sides or a simple power of attorney where the account holder authorizes the opening of the account and a photo of the account holder holding their INE at neck height.
• Conservation and Gardening receipt up to date.

⚠ Important note:

• It is essential that maintenance payments are up to date. If this is not the case, they must be settled with the Collections department before proceeding to the Hospitality department and continuing with the Service Order. The S.O. will not be opened if there is no maintenance payment.
• A legal procedure is required for exhumation and another for the cremation of remains. This means that in cases of exhumation-cremation, both procedures are required. If the procedures are carried out by the client, they must be submitted at least one day before the service, and if there are any errors, the grave cannot be opened.

Documentation for the OS

• Death certificate.
• Title of the lot contract.
• Exhumation or exhumation-cremation contract settled.
• Holder's INE (copy of both sides) or simple power of attorney with authorization to open the account and photo of the holder with their INE at neck level.
• Conservation and Gardening receipt up to date.

Important notes

It is essential to keep your maintenance payments up to date; if not, first settle them with the Collections Department.

Legal procedures are required for exhumation and cremation of remains. If there are errors in the paperwork, the grave cannot be opened.

The graves are for the exclusive use of human remains.

If the burial takes place by mistake in a grave other than the one intended, the company will provide another grave of equal value and similar location.

The costs of exhumation and handling (including a new coffin, where applicable) shall be borne by the owner or their beneficiaries, in accordance with the current price list.